Collect complete medical records and itemized bills for a demand, the way a Case Manager does it on a records request platform. Check the HIPAA authorization before anything goes out, send requests to the right department for the right dates, and move the calendar forward. Then handle what comes back: rejections, invoices, silence, partial records and new providers hiding in the pages. Review everything, flag the problems, log it to the case file, and finish by the attorney's date.