Trainee Onboarding, Every Program

Welcome to Your Training Portal

Empowering your journey from new hire to confident specialist.

You are on your way to becoming an important part of the team by upgrading your skills across different law practice areas. Explore structured modules and recorded lectures with real-time tracking, whether you are focusing on Family Law, Mass Tort, Case Management, or beyond.

See how it works
Case Management
Intake Protocols & Triage
Auto-graded · 12 questions
Family Law
Custody Filing Basics
Score: 100 / 100
Mass Tort
Case Digest Walkthrough
18 min lecture
100%
Auto-Graded
Live
Progress Tracking
1
Portal, Every Batch
24/7
Lecture Access
Start here

Where do you want to go?

Everything on the portal is one click from here, and every page has Home and ← Back buttons so you can always find your way back.

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Training Directory

Every LSH training program. Open yours to continue your modules, lectures and activities.

Open the directory →
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Simulators

Practice the real work: phone calls, email, calendaring, docketing, medical records requests and court e-filing.

Start practicing →
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Knowledge Base

Official SOPs and resources, plus tips and guides shared by LSH VAs. Team access code required.

Search the knowledge base →
What's inside

Built around how trainees actually learn.

No scattered spreadsheets or email threads β€” activities, lectures, grades, and announcements all live in the same place, for every batch.

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Structured Daily Activities

Short, day-by-day modules with objective questions that grade themselves instantly, plus admin review for anything that needs a human eye.

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Recorded Lectures, On Demand

Watch training sessions embedded straight from Drive or YouTube in a small pop-out player β€” pause, rewatch, or expand to full view, any time.

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Real-Time Progress & Leaderboard

Trainees always know exactly where they stand. Admins see completion and grading status across every batch, live.

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Announcements, Alerts & Pings

Reach one trainee or the whole portal instantly β€” a scrolling ticker for updates, full-screen alerts for anything urgent.

Simulators

Practice the real work before you do it for real.

Hands-on simulators shared by every program. Each one gives you a score and specific feedback, and your trainer can see your results when you add your name.

πŸ“žCall SimulatorLive phone calls with realistic callers β€” clients, adjusters, providers, executives. Answer by voice or typing.→ βœ‰οΈEmail WorkspaceA Gmail-style inbox: label, triage, reply, delegate and spot the phishing email.→ ✍️Email RepliesOne email at a time β€” write the reply the situation needs and get it scored.→ πŸ—“οΈCalendaringA week full of conflicts. Fix it under real rules: court times, buffers, travel and deadlines.→ βš–οΈDocket SystemDocket court notices and calendar every deadline they trigger, counted under the court’s rules.→ πŸ₯Medical Records RequestsRequest records and bills, check authorizations, fees and follow-ups, and log what comes back.→ πŸ“€Court E-FilingPrepare and submit filings the way the court requires β€” fix the folder before the clerk rejects it.→
See all simulators →
How it works

From application to graduation.

A straightforward path whether you're just applying or already deep into training.

1

Open Your Program

Pick your training from the Training Directory. Each program has its own sign-in; your trainer gives you access.

2

Complete Daily Activities

Work through structured, day-by-day modules and recorded lectures β€” most activities grade themselves the moment you submit.

3

Practice in the Simulators

Rehearse calls, email, calendaring, docketing and filings until the real thing feels familiar.

4

Track Progress & Graduate

Watch your score climb on the leaderboard as you complete your batch's training program.

Organized by batch

Every trainee has a home β€” their Batch ID.

Registration, grading, monitoring, and leaderboards are all organized around the batch a trainee belongs to, so admins can see how a whole cohort is progressing at a glance β€” not just one person at a time.

B-2026-014Trainee Cohort92% complete
B-2026-015Trainee Cohort78% complete
B-2026-016Trainee Cohort41% complete
B-2026-017Trainee Cohort12% complete
About LSH

Meet the team behind training.

Legal Support Help builds the people, not just the paperwork, behind every case β€” meet the Training & Development team.

Martin G.
Martin "Matt" G.
Training Specialist & Coordinator
Michelle V.
Michelle "Mich" V.
Training Facilitator
John Mikee Dela Cruz
John "Mikee" Dela Cruz
Upskill Coach
Lei Lee Ann Abut
Lei Lee Ann "Lei" Abut
Learning and Development Specialist / Upskill Coach
FAQ

Questions, answered.

It's where LSH trainees across every program β€” Case Management, EA/PA, Business Law, Family Law, Mass Tort, and more β€” complete structured activities, watch recorded lectures, practice in the Simulators, look things up in the Knowledge Base and track their progress β€” and where admins manage batches, grading, and announcements.

Practice versions of the tools and tasks you'll use on the job β€” phone calls, an email inbox, calendaring, docketing, medical records requests and court e-filing. Nothing you do there reaches a real client or court. Add your name when asked so your trainer can see your scores, or choose "just practice" to keep them to yourself.

Official LSH SOPs and resources, plus tips, guides and lessons shared by LSH VAs. It's for our team only, so it asks for the team access code β€” get it from your trainer or team lead.

Training length varies by batch and role β€” your Batch ID and assigned schedule will have the specifics for your cohort.

No β€” everything runs in your web browser. You'll just need a stable internet connection.

Most activities are auto-graded instantly on submission. Anything needing a human eye is reviewed by an admin, and you'll see the released grade and feedback on your Grades & Submissions page.

No. This page is open to everyone: open your program from the Training Directory. Each training program has its own sign-in, so if you can't get into your program, reach out to your batch administrator.

Ready to pick up where you left off?

Open your program from the Training Directory to continue training. Admins can review team progress from Master Control.

Go to the Training Directory → πŸ›  Open the Simulators