Cross-Program Onboarding

Welcome to Your Learning Portal

Accelerate your growth into a high-impact Legal Support Specialist.

Master Key Practice areas with structured learning. Access guided modules and on-demand lectures with live progress tracking - guiding you from foundational basics to advanced specialization.

Case Management
Intake Protocols & Triage
Auto-graded · 12 questions
Family Law
Custody Filing Basics
Score: 100 / 100
Mass Tort
Case Digest Walkthrough
18 min lecture
Unified SSO for all modules.
Real-time scoring and feedback
Realistic simulators
The people behind your training

Meet the training team.

Gwen Paiso-Adams
Gwen Paiso-Adams
General Manager
Martin Anthony Gan
Martin Anthony “Matt” Gan
Training Specialist and Coordinator
Michelle Velarde
Michelle “Mitch” Velarde
Training Facilitator
John Dela Cruz
John “Mikee” Dela Cruz
Upskill Coach
Lei Lee Ann Abut
Lei Lee Ann “Lei” Abut
Learning and Development Specialist / Upskill Coach
About

About Legal Support Help.

LSH history timeline, 2018 to 2022 LSH history timeline, December 2022 to 2025

Legal Support Help (LSH) was established to assist professionals (e.g. Attorneys) and businesses (e.g. Law Firms, Medical Facilities) in delegating highly administrative, routine, and time-consuming tasks to reclaim their time and be more productive and efficient in both their professional and personal priorities. Founded in 2018.

Officially registered in Las Vegas, Nevada. 100% remote. Setting standards in legal and medical VA outsourcing. Providing law firm standard training to qualified virtual assistants. Making outsourcing processes faster for potential clients. Providing better virtual assistant services at affordable prices to clients.

Meet our founder.

Sandy Van, Esq., CEO of Legal Support Help
CEO Sandy Van, Esq.

Attorney Sandy Van is the CEO of Legal Support Help, a virtual staffing agency that sources, trains, and onboards high-performing Virtual Assistants for law firms and medical facilities nationwide.

She is also the founder and managing partner of Van Law Firm Injury and Accident Attorneys, where she leads a team specializing in personal injury, mass tort, and sexual abuse litigation.

With over 15 years of legal experience and more than a decade in real estate, Attorney Van combines deep industry expertise with operational excellence. She has managed hundreds of multi-skilled Virtual Assistants, featured in Inc.com, and frequently speaks at industry conventions, events, and podcasts.

Where we are going

Vision and mission.

CLIENTS

Vision

To be the leading and most trusted provider of pre-trained, multi-skilled virtual assistants, empowering law firms, medical facilities, and businesses to grow and thrive. By setting the standard for reliable, efficient, and cost-effective virtual support without compromising quality, we help our clients achieve sustainable, long-term success.

Mission

To empower law firms, medical facilities, and businesses to grow and thrive by providing pre-trained, multi-skilled virtual assistants who deliver reliable, efficient, and cost-effective virtual support, with fast onboarding and flexible staffing solutions.

VA

Vision

To become the leading and most trusted staffing agency for aspiring virtual assistants by providing and delivering industry-standard quality training, structured onboarding, and reliable operational support. By providing a strong operational backbone, we empower virtual assistants to grow their careers and enhance their quality of life.

Mission

To empower aspiring virtual assistants by equipping them with foundational knowledge and essential skills, enabling them to become multi-skilled virtual assistants who are competitive and can thrive in both legal and business environments.

What we stand for

9 Core Values

Integrity & Loyalty Through Compliance
Accountability
Ownership & Follow-Through
Taking Initiative & Proactive Problem-Solving
Adaptability & Flexibility
Excellence in Detail & Quality
Transparent & Proactive Communication
Results-Driven Time Management
Growth Mindset & Continuous Improvement
FAQ

Questions, answered.

It's where LSH trainees across every program — Case Management, EA/PA, Business Law, Family Law, Mass Tort, and more — complete structured activities, watch recorded lectures, practice in the Simulators, look things up in the Knowledge Base and track their progress — and where admins manage batches, grading, and announcements.

Practice versions of the tools and tasks you'll use on the job — phone calls, an email inbox, calendaring, docketing, medical records requests and court e-filing. Nothing you do there reaches a real client or court. Add your name when asked so your trainer can see your scores, or choose "just practice" to keep them to yourself.

Official LSH SOPs and resources, plus tips, guides and lessons shared by LSH VAs. It's for our team only, so it asks for the team access code — get it from your trainer or team lead.

Training length varies by batch and role — your Batch ID and assigned schedule will have the specifics for your cohort.

No — everything runs in your web browser. You'll just need a stable internet connection.

Most activities are auto-graded instantly on submission. Anything needing a human eye is reviewed by an admin, and you'll see the released grade and feedback on your Grades & Submissions page.

No. This page is open to everyone: open your program from the Training Directory. Each training program has its own sign-in, so if you can't get into your program, reach out to your batch administrator.